FB877 Privacy Policy

01Introduction

FB877 is a trusted online gaming and betting platform in Bangladesh. We understand how valuable your personal information is, which is why protecting your privacy is one of our core responsibilities.

This Privacy Policy ("Policy") describes what information FB877 collects from you when you use our website, mobile app, and all related services, how that information is used, with whom it may be shared, and the steps we take to keep your data secure.

By registering with or using FB877, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

02What Information We Collect

FB877 collects two types of information — what you voluntarily provide and what is automatically gathered as you use the platform.

We never collect unnecessary information. Every piece of data we gather has a specific, legitimate purpose, as clearly stated in this policy.

03How We Use Your Information

FB877 uses your information for the following purposes:

• Account management: For registration, login, and account security purposes.
• Service Delivery: For gaming, betting, and payment processing.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To handle your complaints, inquiries, and support requests.
• Personalized Experience: To analyze your preferences and gaming habits and show you relevant offers.
• Legal compliance: To meet regulatory requirements and prevent money laundering.
• Security Monitoring: To detect suspicious activity and ensure the security of the platform.
• Marketing Communications: To send you promotional offers and updates with your consent.

We will never use your information for any purpose beyond what is listed here. If we ever need to use your data for a new purpose, you will be informed in advance.

04Information Sharing Policy

FB877 never sells or rents your information to third parties for commercial purposes. However, your data may be shared in the following specific circumstances:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, and crypto providers to process transactions.
• Regulatory Authority: In response to lawful requests from licensing authorities or law enforcement agencies.
• Technology Partners: Software and cloud service providers required to operate the platform, all bound by strict confidentiality agreements.
• For legal requirements: Under court order or valid legal process.
• In the event of a company transfer: In the event of a business merger or acquisition, the new owner will also be required to comply with this policy.

05Cookie Policy

FB877 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functionality Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Used to analyze platform usage and improve our services.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

06Data Retention Period

FB877 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations:

• Account information: For the duration the account is active, and for 5 years after closure.
• Financial transaction records: Minimum 7 years as required by law.
• KYC documents: Up to 5 years after account closure.
• Gaming logs: Up to 3 years.
• Customer support contact: Up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized. The deletion process is carried out in accordance with international standards.

07Your Rights

As an FB877 user, you have the following rights over your personal information:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

08Protection of Minors

FB877 is an adult platform, and we take the protection of minors very seriously. Our services are strictly for users aged 18 and above.

• Age is verified at the time of registration, and users under 18 are not permitted to open an account.
• If we become aware that a minor has created an account, that account will be closed immediately.
• We do not knowingly collect any information from minors.

If you suspect that a minor in your care is using FB877, please notify our support team immediately.

09Policy Update Process

FB877 reserves the right to update this Privacy Policy at any time. When changes are made, we will notify you through the following methods:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email.
• An update notification may be displayed when you log in to the platform.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

10Get in Touch

For any questions or concerns about this Privacy Policy, or to exercise your rights, please reach out to us. Our dedicated privacy team is always ready to assist you.